Improving Interpersonal Skills - Outline
To Achieve Maximum Teamwork & Productivity
A Powerful, Effective Class Using DiSC Classic With 30 years of proven reliability and over 40 million users, Inscape’s DiSC® Classic remains the most trusted learning instrument in the industry to identify, align, and maximize personality skills and interpersonal relationships.

DiSC Classic Applications:

Teamwork
Communications
Problem Resolutions
Customer Service
Management
Sales

DiSC Classic is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement. DiSC Classic can help you improve communication, ease frustration and conflict, and develop effective managers and teams.

 DiSC Classical Can Help You and Your Employees at All Levels:

·         Understand Their Own Behavior
·         Learn How And When To Adapt Their Behavior
·         Improve Communication
·         Enhance Individual And Team Performance
·         Reduce Conflict by Increasing Effective Conflict Resolution 

Give Your Sales And Customer Service Teams A Competitive Edge

·         Create and maintain relationship-based sales
·         Identify their customers' DiSC styles and adapt their selling or support styles accordingly
·         Stay focused on customer needs
·         Manage difficult customer service situations

DiSC can Help You and Your Team Improve:

·         Creating Positive Work Relationships
·         Relating to People & the Environment
·         Managing Others
·         Relations with Supervisors and Peers
·         Sales & Account Managing
·         Conflict Resolution and Problem Solving

This course will include:

·         Your own personality profile survey and report
·         Understanding Your Personality
·         Understanding the personalities of Others
·         How to adapt yourself and help others adapt
·         How to Create Great Communication and Win-Wins